How to Disagree without being Disagreeable
Jane Gunn, is an expert in the field of conflict resolution, a trained mediator and facilitator, known to her clients as “The Barefoot Mediator” - Author of 2 popular books “How To Beat Bedlam In The Boardroom And Boredom In The Bedroom” and “The Authority Guide To Conflict Resolution”, she has spoken at the United Nations, The White House and the European Commission. Here she discusses how to avoid escalating conflict in difficult conversations.